support@getstewardex.com
Pilot support is monitored on business days. Our target is an initial response within two business days, with urgent access or data concerns prioritized.
Fastest support path
- Sign in and open Support from the Stewardex application.
- Choose the problem type and urgency.
- Describe what you clicked, what appeared, and what you expected.
- Include the affected Asset ID when applicable, but never send a password.
Requests submitted inside Stewardex automatically include the correct church and signed-in account context without exposing another church’s information.
Common requests
Account access
Invitation acceptance, password setup, email verification, recovery, and role access.
Inventory and imports
Excel or Google Sheets imports, Asset IDs, bulk records, and duplicate prevention.
Labels and printers
QR codes, logo placement, physical label sizing, printer profiles, and calibration.
Data and billing
Exports, church ownership, subscription questions, data deletion, and account closure.
Urgent security concern?
Do not include passwords, private keys, or sensitive church records in ordinary support email. Report a suspected vulnerability or unauthorized access to security@getstewardex.com and review our security reporting guidance.